October 1, 2005

Dear Valued Customer,

After 27 years in the computer industry, I have finally ventured out and created my own business. My goal is to provide quality computer service at an affordable price while focusing on the Small Office / Home Office client. Click here to see a sample of the services that I can provide.

I currently have partner agreements with AVG, Cbeyond, Linksys, Microsoft, Seagate Recovery Services, and Symantec.

Time and material service in the Metro Atlanta area is available at the following rates:

On Site computer services - Monday through Friday, 8:30 AM to 5 PM, excluding holidays, $50 per hour. 1 hour minimum, including round trip travel time. I am a non-smoker and pet friendly person.

On Site computer services - After hours, weekends, and holidays. Not usually offered, but sometimes negotiable.

Phone, fax, modem, VPN, MS Remote Desktop, DameWare, EchoWinVNC, and pcAnywhere support - Monday through Friday, 8:30 AM to 5 PM, excluding holidays, $50 per hour (cumulative time, per calendar day. Example: 2 phone calls totaling 25 minutes on the same calendar day will only be charged $25). 1 hour minimum server support, half hour minimum all other support.

We both benefit when I travel outside Atlanta's rush hours. When traveling at these times, I will calculate your round trip travel time from Acworth on a 60 MPH basis.

For your convenience, I am accepting online invoice payments via credit card. There are no additional fees and you do not need a PayPal account. Please click on the logo below to make this secure transaction.

Thank you for your past and future business.

Barry E. Henley

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Home users needing service after 5 PM, on weekends, or holidays might try

SB Tech Solutions, LLC. - (678) 923-5625 - An independent I.T. specialist, like myself.
Geek Squad
Firedog
Microsoft Phone Support - (800)-936-5700.
Microsoft computer virus and security-related support - (866)-727-2338.

Corporate users, if you have a server down or network down issue after normal week day business hours, leave me a voice mail or send an e-mail to beh@mindspring.com and I'll try to get back with you as soon as possible. Worse case, contact your backup support or Microsoft Business-Critical After-Hours Support, 1-800-936-4900, $259 / $515 (after hours) as of 03/04/2014 .

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Help Me Barry - version 1.40 - updated 09/23/2008

By running the EchoWare remote client, I can assist you in resolving your MS Windows PC issues. I only have access to your desktop when you have this program running. I will be able to see your screen, move your mouse, and type on your keyboard all from my office. Usually we have a one-on-one voice conversation during the process. Since this is an outbound connection to my Echo server on Port 80, firewall / router issues are uncommon.

Click here, to run the tool or save it to your desktop for future use.

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Splashtop Business Remote Support provides a more secure, permanent connection to your PC or Mac for I.T. support. This software needs to be uninstalled when you no longer want me to have access to your computer.

Click here, to begin the installation.

Additional information about Splashtop Business Remote Support

-------------------------------------------------------------------------------------------------- URGENT: Microsoft will be pushing the Windows 10 upgrade to Windows 7 and 8 / 8.1 as a recommended update in early 2016. This tool "MAY" be a method to prevent that.

GWX Control Panel or just the file

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1. RKill or just the file
2. Kaspersky TDSS Killer or just the file
3. Malwarebytes'Anti-Malware or just the file or just the rules or removal tool
4. AdwCleaner or just the file
5. Reset the Hosts file back to the default or just the file
6. Microsoft Security Essentials or just the definitions or an older XP 32 bit version
7. Microsoft Windows Malicious Software Removal Tool
8. Process Explorer or just the zip file or just the exe file
9. Autoruns for Windows or just the zip file or just the exe file
10. Always keep these 4 programs updated to protect from viruses and malware
    Java (ONLY if you need it), Adobe Reader, Adobe Flash, and Adobe Shockwave
    Watch out for free toolbar, anti virus, browser, etc. offers when installing
11. Free Online Virus Scanners - ESET, Trend Micro, VirusTotal,
12. IObit Uninstaller or an older version of the file
13. I surf the web with Google Chrome and the AdBlock extension.
14. Problems updating Windows 7 or Server 2008 R2? First reboot your computer, then manually install KB3020369, if not already installed. Then install KB3172605.
15. Rename vssadmin to prevent viruses from deleting shadow copies or just the file
    Doing this will break Shadow Explorer
16. Tree Size Free or just the file
17. Unhide or just the file
18. Reset MS Edge using Powershell. You might want to backup your favorites first.
19. Hosts-perm.bat or just the file
20. Microsoft Genuine Windows Validation Tool
21. Sandboxie or just the file
22. Time Zone Tools - Are your transition dates for Daylight Savings Time not right?
23. Adobe Flash Player Settings Manager - There's another "cookie" out there.
24. Shields UP!! - Test your firewall.
25. Speedtest.net - Test your Internet speed.
26. CanYouSeeMe.org - Open Port Check Tool.
27. SoftPerfect Network Scanner - or just the file
28. inSSIDer WiFi Scanner or an older version of the file or XP version
29. Rogue DHCP Checker - Finds active DHCP servers on your network.
30. Linksys WRT54GL - This router is ROCK SOLID and what I install the most.
31. AV-Test Product Review and Certification Report
32. WinsockFix.exe - Caution, this will reset static IP settings and Hosts files.
33. Blacklist Check - No outbound corporate email? You may be Black Listed.
34. Start8, ViStart, Classic Shell, or Start Menu 8 - Start Menus for Windows 8.
35. Start11, StartAllBack, Classic Context Menu - Menus for Windows 11.
36. FingerPrint - Discontinued, R.I.P.
37. A little bit about my MacBook
38. Windows to Mac Migration Tool
39. Windows iCloud Control Panel
40. Onyx - Mac OS-X maintenance utility
41. Malwarebytes for the Mac
42. WhatSizeMac or an older free version
43. Additional security for Bank of America accounts
44. Additional security for PayPal accounts
45. The Growing Threat to Business Banking Online
46. Krebs on Security - Target: Small Businesses
47. How To Enable Two-Factor Authentication
48. Two Factor Authentication List
49. Protect yourself from tech support scams
50. Required Windows 7 ESU manual install of KB4538483 released 02/11/2020. Extended Security Updates will not install without this update
    a. Windows 7 64 bit (most all of my ESU'd PC's
    b. Windows 7 32 bit

Referrals - Businesses I know and trust

New or refurbished DG / EMC computer equipment, HP printers, Okidata printers, Reflexion toner cartridges, and / or traditional service contracts:

R & D Computers at 770-416-0103

Telecommunication cables being run in their home or office:

Atlanta - Sunbelt Technology at 404-236-0007
Austell - Joe Williams of Action Security at 770-941-2445
Chamblee - Good Electric at 770-452-4663
Conyers - CBT Enterprise at 770-521-1477
Kennesaw - Custom Networks, Inc at 770-321-9556
Marietta - Integrated Cabling Solutions at 770-265-1445
Rome - Telenet - Alarm Systems Inc. at 706-291-7577
Suwanee - Call Charlie, Inc. at 770-476-4310
Tucker - RSI at 770-493-7770
Woodstock - Price Telecommunications at 770-977-9999

Other Microsoft Partners - Use advanced search to filter by Zipcode

Web site development:

Dave Quinter of Daystar Systems at www.dsquinter.com/web
.